One
of our core values is customer obsession. Our
resolution-focused customer support staff understands
your unique business milieu and are committed to
delivering exceptional customer service. BSG's technical
support consultants have a broad understanding of
various industries and business environments, allowing
them to discuss support issues in context straight away
and resolve problems quickly and accurately.
BSG
support consultants will collaborate with your business
and technical resources to understand your business and
technology needs and develop the best support plan based
on the assessment of your current environment.
Telephone
Support is available during local business hours to
handle requests personally and work through resolutions
with you. Online customer support services are available
24/7 for your convenience. Emergency Support service is
also available for customers requiring emergency support
at any hour of the day, with support contacts provided.
Routine maintenance services and product updates are
provided free of charge for our customers on annual
maintenance support plans.
Customer
Support case login: